MACROVERSE Policies for Handling Personal Information

Last Modified: November 5, 2018

M2 Action LLC. (hereinafter "the company") handles Macroverse users’ personal information according to the following policies.

Articles of personal information collected

The company supports various logins for convenient member registration and service provision, and during this process processes the following personal information.

  • - Register with MACROVERSE: ID, Nickname

  • - Email login: email address, Nickname, password

You can register your email address and/or nickname to your profile while using MACROVERSE and/or the website. The registration of email address and/or nickname is optional and you can edit your profile information whenever needed.

We also collect the email address of applicants to MACROVERSE creator programs, and reserve the right to collect contact information and item delivery information when you contact us or if you are sent items during a special event.

When you use our service, your IP address, service usage record, inappropriate usage record and terminal information are automatically generated and may be collected.

Methods of collecting personal information

The company collects the following information in order to provide you with its services.

  • - Information submitted directly by users when registering for or using the MACROVERSE service

  • - Information provided to us by affiliated companies

  • - Information automatically generated and collected in the course of using the service

Use of 3rd Party Analytics

The company uses a tool called "Google Analytics" to collect information about use of this site. The service collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. The company uses the information it gets from these tools only to improve this site. These tools collect only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. The company does not combine the information collected through the use of these tools with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. To-opt out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser (here).

The company also uses other 3rd party analytics for the same reasons stated above for Google Analytics, such as Facebook Analytics for Apps and Flurry. These companies help the company understand your use of our service. In association with them, the company may collect your non-personal information such as IP address, app installation, age, language, device information. These are for internal use only and the company does not combine this information with what it gathered through your use of our service for identifying purposes. Documentation for Facebook Analytics for Apps can be found at and Facebook's data policy can be found at Privacy policy for Flurry can be found at

The purpose of collecting and using personal information

The company makes use of collected information for the following purposes.

  • - Helping users make use of the service more smoothly

  • - To distinguish users and prevent improper usage of the site

  • - To generate statistical data pertaining to usage of the service

  • - To conduct surveys and analyses necessary for improving the service

  • - To draw tickets and send out prizes for campaigns and events

  • - To confirm a user’s identity when we receive an inquiry and to be able to respond to it

  • - For payment and billing when a user purchases a product or uses a service which is not free

  • - To send users important notifications when necessary

  • - To disseminate advertisement information for events

Sharing and provision of personal information

As a rule, the company does not share user information with external parties without prior consent from users. However, the following instances are exceptions.

  • - When users have agreed to information sharing

  • - When it is required by law

Consignment of personal information handling

The company has consigned the collection of personal information for the provision of its services in the following manner.

Information concerning the consigned companies and their duties:

(1) System operations: M2 ACTION LLC.

  • - Period of storage and usage of personal information: Until a member closes their account or asks to have their information deleted.

The rights of users and legal representatives and how to exercise them

  • - Users and legal representatives may at any time request to view or edit their own registered personal information or that of a minor who is less than 14 years of age. They may also request the deletion of their account.

  • - When a user requests an amendment to incorrect personal information, we do not use or provide the personal information until it has been corrected. In addition, if incorrect personal information has already been provided to a third party, we notify the third party immediately of the amendment to be made and ensure that the information is corrected.

  • - The company processes personal information suspended or deleted upon the request of a user or legal representative as per the section "Period of storage and usage of personal information." We ensure that the information cannot be viewed or used for any other purpose.

Installation, management and refusal of automatic personal information collection devices

  • - Purpose of using cookies
    We use and analyze cookies from services used or websites visited by users in order to provide users with optimal service.

  • - Installing, managing and refusing cookies
    The user has the right to choose their cookie settings. By using the options provided by their browser or OS, the user may allow or refuse cookie storage. However, when cookie storage is refused, users may experience difficulties using certain services which require login.

Period of storage and usage of personal information

As a rule, the company eliminates records of users’ personal information once the purpose of their collection and usage is accomplished. However, in cases where records need to be stored according to the company’s internal policies or relevant legislature, we reserve the right to store personal information for a certain period of time.

The process and methods of eliminating personal information

The process and methods of eliminating personal information are as follows.

  • - Process of elimination
    Once the purpose of information entered by users to make use of the service has been accomplished, it is stored for a certain period of time and then eliminated as per the company’s internal policies and relevant legislation. Unless it is stipulated by law, the personal information will not be used for anything other than storage.

  • - Methods of elimination
    Personal information printed on paper is shredded, and information stored electronically is permanently deleted so as to prevent it from ever being used again.

Scope of effectiveness

The Policies for Handling Personal Information do not apply to information collected by other companies through linked pages within the service.